Shipping + Handling

Dyad Artisans uses a variety of different courier services to ship our products, both locally and internationally.

General items are shipped using Fastway and Australia Post.

Shipping costs are influenced by the size and weight of the product and your location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout.

We can send your items overseas, please email us details of your location and the product you were interested in and we will contact you with a shipping quote. 

All courier services used by Dyad Artisans are registered, with a unique tracking number advised as soon as we dispatch to you. Where we use specialist courier services we will email you with those details directly. 

Packing and delivery - Orders are normally dispatched within 2-3 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Tracking Your Order - Once you have placed your order you will be sent a confirmation email that your order has been received by Dyad Artisans. You will receive another email once your order has been shipped - and this will include a unique tracking number.